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Dec. 1 conference highlights accessible travel
Published 4:18 PST, Mon November 26, 2018
Last Updated: 2:12 PDT, Wed May 12, 2021
Saturday, Dec. 1 is the United Nations
International Day for Persons with Disabilities. In recognition, the Ukrainian
Community Centre of Ivan Franko on Francis Road hosts an evening conference,
open for free registration to the public, on accessible travel for individuals
and families with a variety of abilities and challenges when it comes to
heading off and getting somewhere away from home.
According to Tarita Davenock, CEO of Travel
for All Inc. travel agency, “This demographic is the largest and most
underserved and fastest-growing group in travel.”
By 2025, it is estimated that more than 25
per cent of all travellers will require some form of accessible travel accommodations
and service. Accessible travel is the fastest growing market in tourism where
spending has increased 27 per cent over the past 13 years.
Travel for All is the only full-service
travel agency in Canada that arranges vacations for people with very specific
requirements from using a cane to needing dialysis, from people using a
wheelchair or with developmental disabilities, to other physical or cognitive
impairments.
“We have successfully arranged over 5,000
vacations,” Davenock says.
How does she feel about those who have the
resources to travel but because of their needs, stop travelling? “It’s just a
shame. We want people to realize it is just a matter of making sure it is being
arranged by someone who understands. We are actually in the process of
arranging a trip for a gal with really terrible arthritis. She’s going to
England, Ireland and Scotland. We have great suppliers there.”
Sometimes, travellers already on their journey
contact Davenock: “We get all kinds of calls from around the world. For
example, someone at an all-inclusive resort in Mexico who can’t get to the
door, literally, to the room. What a headache it can be to arrive and the hotel
isn’t accessible because they can’t get their wheelchair into a bathroom,”
Davenock says.
“Any time I book for a person with a
wheelchair for Mexico, I reach out to the manager, and I email and I email and
I email to make sure the client can get into that room,” she says.
She also mentioned the varied needs of
different travelers offering the example that she wouldn’t book someone with
dementia onto a trip by themselves that requires three three plane changes. She
would instead arrange a direct flight.
Davenock has clients who travel the globe, “We
have over 300 suppliers around the world that do arrange successful vacations
to Nepal, India, South Pacific, all over the world.” People who don’t let their
different needs stop their journeying.
She speaks of many airlines’ and destinations’
view of accessibility: “They take this huge need and lump it into things like
an upgrade to an ocean view.” She is clear this is not a mere preference.
Accessibility is a necessity.
Davenock offers examples of challenges: “Some
hoteliers don’t know the bed can’t be right down to the floor because you can’t
fit a lift under it. You can’t have a lip on the bathroom or shower floor.” A
raised threshold may look small to someone able-bodied but it can be a
deal-breaker for a person in a wheelchair or someone who trips easily. She also
cites, “Things like the light switches being far too high to reach. All those
things, we are keenly aware of.”
Consultant Stan Leyenhorst of Universal
Access Design Inc., a firm that designs in accessibility to places as varied as
private homes and Vancouver International Airport (YVR), says that he’s been
travelling quite a bit lately and that means many phone calls to make sure each
destination can accommodate his wheel chair.
How did she get started? “I have been in
business about nine and a half years. I’ve been in the industry about 24 years.
I used to be a social worker. When I was diagnosed with MS, I knew I had to
find something less stressful. So, I started my own company. When I saw this
segment, I knew this was something I had to do.”
How about things closer to home? “Canada is
not represented on the accessible tourism market. We are not there yet because
there is no real standard for accessible tourism here.”
“I am a vice-chair of the Standards Council
of Canada; throughout all the world, we vote and have standards but in Canada
we don’t have any standards for accessibility.”
Even closer to home, how is Richmond as a
destination? “It’s not bad…” her voice trails off. Though, Davenock brightens
when she says, “YVR is actually very, very involved in creating and promoting
accessibility. They do workshops all the time. Craig Richmond is very, very
good. Kudos to YVR.”
“We are working very hard at a Canada for
all,” Davenock says.
As of date of publication, Davenock was
unsure what Tourism Richmond or Richmond city hall’s participation was going to
be. The honorable Stephanie Cadieux, MLA for South Surrey will be the guest of
honour and keynote speaker as will event coordinator, Tabassum Chagani, Miss
Wheelchair Canada 2017. Radio personality, Michael Klogs, will broadcast from
the event on CFRO 100.5FM
Saturday, Dec. 1, 5311 Francis Rd, from 5 to
7:30 p.m.
For more information call 1-250-585-5525 or
go to website.
For free registration click.